Exchanges and returns

Returns or Exchanges may within 14 days after receipt of your order, provided that the goods in original condition and if reasonably possible in the original packaging. Products with obvious signs of use can not be reversed.

You can (a part of) return your order and choose:

• Exchange to another product / different color / different size
• Refund 
• Voucher (discount code)

Roadmap for Returns

1. Request returnnumber
Download the retour document (click here).

2. Packing
Don't forget to include the filled in retour document in your returnpackage.

3. Return
Send the parcel to us: Airsoftshop, Europalaan 1 A1, 8970 Poperinge, Belgium.